We are available 24/7

We're here to help, 24/7


If you've been impacted by COVID-19, and you’re concerned about managing your credit card payments, call us anytime at 604-877-4999 or toll-free at 1-800-611-8472.


Low interest rate cards

Are you not overly impacted by COVID-19, but worry about carrying a balance? Consider switching to one of our low rate credit cards. They have a 11.25% interest rate with options for rewards points – a rarity for low rate cards.

See credit cards

Usually pay your enviro Visa bill by cheque?

Your payment may be late due to sudden disruptions in the cheque processing service. Use online banking to make payments faster. Log into Online Banking on vancity.com and set up your credit card as a payee.

If you are paying from another financial institution, ask about paying over the phone or via online banking.

How to pay your Visa online

More ways to protect your wealth and health

Banking in 2020

  • Set up enviro Visa card alerts
    As many of us do more online shopping, fraudsters may see this is an opportunity to strike. Turn on alerts to keep track of account activity and monitor suspicious acvitivy. They're simple to set up and you can turn them on and off whenever you want. Learn about other ways to reduce your fraud risk.
  • Go paperless
    Since you're probably doing more online banking anyway, switch to eStatements. You'll have one less thing to sanitize while feeling good about going paperless.
  • Get the most out of your Vancity Rewards™ points
    Did you know if you have 5,000 Vancity Rewards points ($50 rewards value) or more, you can redeem your points to make a payment to your enviro Visa account balance? Check your points balance and redeem your points at rewards.vancity.com

And if you must go outside

  • Use contactless payments
    Paying by card means you can minimize physical contact. Use tap to pay with your enviro Visa card by holding it over a secure reader when making your purchases. You can tap up to $250 at participating stores. Some merchants my have lower tap limits.
  • Have an Apple device?
    Apple Pay is a secure and easy way to pay with your iPhone or Apple watch. Learn how to set up your device with Apple Pay.