Sometimes 0% can mean a lot

Sometimes 0% can mean a lot

More than just a credit card that gives back. During these uncertain times, we're making sure no one is overly burdened by credit card payments.

Vancity enviro™ Visa* Financial Assistance Program

If you’ve been impacted by COVID-19, enviro Visa Financial Assistance Program offers 0% interest and payment deferrals for up to six months to eligible cardholders.

Log in to apply


To be eligible:

  • You must be an existing cardholder as of April 7th, 2020
  • Your Visa account must be in good standing
  • You have experienced job loss or loss of income, and/or have been negatively impacted in another way by COVID-19

Learn the full details about the program

How to apply

If you have a banking relationship with us and you are registered for online banking, save time by logging in (desktop only) and filling out the credit card payment relief form.

Need access to online banking? Learn how to get started.

Don’t have access to online banking or have more questions? Call us at 604-648-4810 or toll-free: 1-844-648-4810. Note that we are experiencing longer than normal wait times.

I need to speak with someone

If you are inquiring about our enviro Visa Financial Assistance program, please call 604-648-4810 or toll-free 1-844-648-4810.

We are available 24/7.

Low interest rate cards

Are you not overly impacted by COVID-19, but worry about carrying a balance? Consider switching to one of our low rate credit cards. They have a 11.25% interest rate with options for rewards points – a rarity for low rate cards.

See credit cards

Usually pay your enviro Visa bill by cheque?

Your payment may be late due to sudden disruptions in the cheque processing service. Use online banking to make payments faster. Log into Online Banking on and set up your credit card as a payee.

If you are paying from another financial institution, ask about paying over the phone or via online banking.

How to pay your Visa online

More ways to protect your wealth and health

Banking in 2020

  • Set up enviro Visa card alerts
    As many of us do more online shopping, fraudsters may see this is an opportunity to strike. Turn on alerts to keep track of account activity and monitor suspicious acvitivy. They're simple to set up and you can turn them on and off whenever you want. Learn about other ways to reduce your fraud risk.
  • Go paperless
    Since you're probably doing more online banking anyway, switch to eStatements. You'll have one less thing to sanitize while feeling good about going paperless.
  • Get the most out of your Vancity Rewards™ points
    Did you know if you have 5,000 Vancity Rewards points ($50 rewards value) or more, you can redeem your points to make a payment to your enviro Visa account balance? Check your points balance and redeem your points at

And if you must go outside

  • Use contactless payments
    Paying by card means you can minimize physical contact. Use tap to pay with your enviro Visa card by holding it over a secure reader when making your purchases. You can tap up to $250 at participating stores. Some merchants my have lower tap limits.
  • Have an Apple device?
    Apple Pay is a secure and easy way to pay with your iPhone or Apple watch. Learn how to set up your device with Apple Pay.