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How to activate your card.

Now that your enviro™ Visa* card has arrived, it’s time to activate it so you can start using it right away. It’s simple and takes as little as five minutes.

See instructions in:

English  عربي  دری  فارسی  پښتو  Русский  українська 

Activate online.

Who can activate online?

Primary Cardholders and Account Administrators.

To activate your card online:

  1. Go to Manage my Visa card and register your account if you haven’t already
  2. Choose “Activate my card” from the “I want to…” dropdown
    Confirm that the card you are activating matches the last four digits on the pop-up screen.
  3. Click “Activate”
    You will receive an email confirming that your card has been activated.

Activate over the phone.

Who can activate over the phone?

Primary Cardholders, Account Administrators, and Authorized Users.

To activate your card over the phone:

  1. Call 604-877-4999 or 1-800-611-8472 (toll-free) anytime, 24/7
    You’ll be asked to enter the 16-digit account number plus the date of birth and phone number associated with the account.
  2. Register your login at Manage my Visa card if you haven’t already
    With this login, you can view your transactions, manage your account and redeem your Vancity Rewards points (if applicable). Only Primary Cardholders and Account Administrators can register for Manage my Visa card.

Tips and tricks.

Give us a call

Card Services 24/7

Metro Vancouver: 604-877-4999

Toll-free: 1-800-611-8472

Apply now

Metro Vancouver: 604-877-7000

Greater Victoria: 250-519-7000

Toll-free: 1-888-826-2489

Report a lost or stolen card

Metro Vancouver: 604-708-7810

Toll-free: 1-888-990-9691

International toll-free: IAC-800-500-0707-0
(IAC = International Access Code, varies by country