Credit card agreements.

Vancity Credit Card Agreements and Insurance Certificates.

Your credit card agreement and disclosure statement includes important information about your enviro™ Visa* card including current fees, how interest is calculated, grace period and minimum payment amounts. There’s also a comprehensive description of your rights and responsibilities as a cardholder.

Your insurance certificate details what coverage is included with your eligible enviro Visa card and how to make a claim by calling a representative or visiting our Insurance partner’s website at

Vancity Rewards Terms and Conditions.

If you have an enviro Visa card with Vancity Rewards, the terms and conditions explain the benefits of the program and how it works.


If you have any questions about our credit card agreements, please call us at 604-877-4999 or 1-800-611-8472 (toll-free).

Give us a call

Card Services 24/7

Metro Vancouver: 604-877-4999

Toll-free: 1-800-611-8472

Apply now

Metro Vancouver: 604-877-7000

Greater Victoria: 250-519-7000

Toll-free: 1-888-826-2489

Report a lost or stolen card

Metro Vancouver: 604-708-7810

Toll-free: 1-888-990-9691

International toll-free: IAC-800-500-0707-0
(IAC = International Access Code, varies by country