Mobile banking app

Put secure online banking in the palm of your hand and download the Vancity mobile app today.

Access your Vancity personal and business accounts anytime and anywhere – available in the App Store℠ or on Google Play™.

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With the Vancity mobile app you can:

  • Check account balances, transaction history and view cheques
  • Transfer funds between Vancity accounts, send and receive INTERAC® e-Transfers
  • Pay bills, add and remove bill vendors

What's new?

We’ve added some great new features to our Vancity mobile app including:

  • Updated support: Support for iPhone X, and improved support for iOS 11.x and Android 8.x
  • Touch ID for iOS: Quick access to your accounts using the fingerprint already set up on your iPhone. Use 3D-Touch to go directly to transfers, bill payment or Mobile Deposit from your homescreen.
  • Get an online Vancity Fair & Fast Loan in as little as 10 minutes. A fair and fast alternative to payday loans. Unexpected expenses can happen to any of us. Get back on your feet with $100-$2,500 in your account. No fees, no hassle. Apply now.
  • Tablet – Landscape and portrait mode: View you Vancity accounts in landscape mode, look out for improved quick view of your accounts.
  • Improved activity search and messaging: Find transactions easily with expanded search criteria. An indicator next to your messages icon lets you know when you have personal messages waiting.

Getting started

Getting started

Setting up the Vancity mobile app is easy. Just follow these steps:

  1. Free download from the App Store℠ or Google Play™.
  2. You'll need your PAC (Personal Access Code). Visit your nearest Vancity community branch or call the Member Services Centre for assistance if you don't have one.
  3. Log in with the last 10 digits on your MEMBER CARD® debit card and your PAC. Here’s how.

Operating system requirements:

  • iPhone iOS 9 or later
  • Android 4.4 Kitkat or later

Setting up the Vancity mobile app on Apple Watch

After downloading the Vancity mobile app, you’ll need to pair your Apple Watch and your iPhone.

Note: QuickView must be activated on the Vancity mobile app to see account balances on your Apple Watch. QuickView not activated? Learn how.

Terms and conditions

Terms and conditions

Use of the Vancity Mobile App is subject to the terms and conditions found in the Vancity Account and Services Guide for personal members and in the Business Member Agreement for business members.

While the Vancity app is free, service charges apply to certain transactions. For service charges associated with personal accounts, see Vancity’s personal banking account service fees. For service charges associated with business accounts, see the Business Service Charge Bulletin. In addition to these fees, your mobile carrier may charge you for using browser-related services on your mobile device.

The Vancity mobile app employs strict security measures to help protect your accounts from unauthorized transactions. You can maximize the security of your online activities and protect yourself from online fraud by following these consumer safety tips.

If you incur losses due to unauthorized online banking or debit card transaction activity you will be reimbursed as long as you fulfill all of your responsibilities under the Account and Services Guide (for retail members) or the Business Member Agreement (for business members).

 Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Apple Inc. is not a sponsor or participant of Mobile Banking or Vancity Mobile Deposit for Vancity Credit Union.
Android and Google Play are trademarks of Google Inc.
® Trademark of Interac Inc. Used under license.

 

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The Vancity mobile app for Apple Watch is now available