Mobile banking app

Getting started

Setting up the Vancity mobile app is easy. Just follow these steps:

1. Free download from the App Store℠ or Google Play™.
2. You’ll need your online banking password. Visit your nearest Vancity community branch or call the Member Services Centre for assistance if you don't have one.
3. Log in with the last 10 digits on your MEMBER CARD® debit card and your online banking password. Here’s how.

Check here for operating system requirements.

Adding your enviro Classic Visa and enviro Gold Visa cards to online banking (Personal banking only)

Call Card Services at 604-648-5189 or toll-free 1-855-648-5189.

Setting up the Vancity mobile app on Apple Watch

After downloading the Vancity mobile app, you’ll need to pair your Apple Watch and your iPhone.

Note: QuickView must be activated on the Vancity mobile app to see account balances on your Apple Watch. QuickView not activated? Learn how.

Terms and conditions

Use of the Vancity Mobile App is subject to the terms and conditions found in the Vancity Account and Services Guide for personal members and in the Business Member Agreement for business members.

While the Vancity app is free, service charges apply to certain transactions. For service charges associated with personal accounts, see Vancity’s personal banking account service fees. For service charges associated with business accounts, see the Business Service Charge Bulletin. In addition to these fees, your mobile carrier may charge you for using browser-related services on your mobile device.

The Vancity mobile app employs security measures to help protect your accounts from unauthorized transactions. You can maximize the security of your online activities and protect yourself from online fraud by following these consumer safety tips.

If you incur losses due to unauthorized online banking or debit card transaction activity you will be reimbursed as long as you fulfill all of your responsibilities under the Account and Services Guide (for retail members) or the Business Member Agreement (for business members).