Online banking technical requirements

Browsers supported

To maximize your Internet banking experience and for your Internet security, we recommend using the latest supported browsers. Please note that we do not support Beta or test versions of browsers.

Please note that in downloading the supported required browser version, you acknowledge that these are third party sites and we cannot take any responsibility for the consequences of your downloading these browsers.


Mobile devices with browsers such as BlackBerry, iPhone, Windows Mobile, Google Android and Symbian should all work with Online Banking. Learn more.

Definitions of levels of support:

Level 1: We support this browser and carry out Quality Assurance across at least one operating system.

Level 2: We support this browser, but do not carry out Quality Assurance to verify the impact of any changes made to the site. Our stated support level is based on tests conducted on different operating systems or newer versions of this browser.

Level 3: We do not test this browser. We do not support the visual display rendered by this browser, although the functionality of the site should remain fully accessible. If this is not the case, please tell us.

Supported Browsers Support Level
BlackBerry Browser (RIM OS v4.5 +) Level 1
BlackBerry Browser (All RIM OS versions below 4.5 to 3.8) Level 3
Mobile Safari for iPhone/iPod Touch Level 1
Android Browser Level 2
Internet Explorer Mobile (Windows Mobile) Level 3
Opera Mini 4.2 Level 3
Opera Mobile 9.7 beta (Windows Mobile) Level 3

128-Bit Secure Socket Layer (SSL) Encryption

To access our services, your browser must also support 128-bit Secure Socket Layer (SSL) encryption. All the browsers we support meet this requirement. If yours doesn’t, you will need to download the appropriate encryption support from your browser’s supplier.

If you use Internet Explorer, you can download a High Encryption pack from Microsoft.


To use our online banking services, you must enable your browser to accept cookies. Detailed information on our use of cookies is available in our Privacy Statement. For more information on enabling and disabling cookies, please refer to your browser’s Help section.


To use our online banking services, you must change your browser and/or device settings to enable Javascript. For more information on enabling Javascript, please refer to your browser's Help section or documentation.

Hardware configurations

We have no minimum hardware requirements; however certain minimum requirements may be specified by the browser you use.