Send us a Secure Message from Online Banking

By using the Vancity Message Centre, we are pleased to offer members enhanced security features. This means that our responses will be directed to you either by phone, or securely through online banking – you choose which option works best for you.

You can submit a message to us via our online banking form. To view written responses to your web-based enquiries, please log on to online banking and click on the left navigation item entitled Messages and Alerts.

Alternately, if you prefer to contact us by phone, in person, or by mail, you can find that information on our Contact Us page.