eStatements

Go paperless for the planet.

Paper statement updates

Starting Mar. 1, 2024, each paper statement will be $2.50 on some accounts. Switch to eStatements today and skip the hassle.

Some exclusions apply, like for members under age 19 or 70 and over.

Fee details

How to switch to eStatements

What you get with eStatements.

Switching to eStatements isn’t just a good move for the trees; it can be better for you, too.

Convenience

View, download, or print your statements through Online Banking or the Manage my Visa card website. We’ll email you when a new eStatement is available.

Security

Our bank account eStatements are stored securely in Online Banking for 7 years, and enviro™ Visa* account eStatements can be viewed in Online Banking for up to 12 months or Manage my Visa card for up to 24 months.

No waste, no fee

eStatements are free and have a lower environmental impact as they reduce paper usage.

How to opt out of paper statements.

For Vancity banking accounts

  1. Log in to Online Banking.
  2. In the left navigation, under "Account Services", select "Change Statement Options".
  3. Complete the "Update Paper Statement Preferences" section for each relationship number and select "Continue".
  4. Select "I Agree" to confirm your update. (It may take up to 6 weeks for the change to take effect.)

Once you opt out of paper statements, you’ll receive an email notification every time a new eStatement is available. Access your banking account eStatements using the steps below.

For enviro Visa accounts

  1. Log in to Manage my Visa card.
  2. Select the blue "Statement preferences" link on the right side of the account summary (main) screen.
  3. Check that the email address listed further down the page is correct.
  4. Toggle "Paper statements" off.

Don't have a "Manage my Visa card" account? Learn more about accessing your enviro Visa accounts online.

How to view eStatements.

For Vancity banking accounts

  1. Log in to Online Banking to access your Account Summary.
  2. In the left navigation, under "My Accounts", select "View eStatements".
  3. From the "View eStatements" dropdown menu, select "My eStatements" or "Visa Statements"

For enviro Visa accounts

In Online Banking (on desktop):

  1. Log in to Online Banking to access your Account Summary.
  2. In the left navigation, under "My Accounts", select "Visa Statements".

On the "Manage my Visa card" website:

  1. Log in to Manage my Visa card.
  2. Select "View eStatements" from the "I want to…" dropdown menu.