Prevention: what you can do

Vancity works hard every day to protect members from financial crime, and we’re partners with our members in this effort.

It’s important for you to be vigilant in monitoring your account. If you ever suspect your personal information may be compromised – or you think you may be a victim of fraud – it’s your responsibility to get in touch with us immediately at 604.877.7000 or 1.888.Vancity.

Meanwhile, there are plenty of things you can do – today – to minimize any risk to you and your money. Members play an important role in preventing financial crime, and Vancity provides tools to help members protect themselves.

If you take the following advice, you can dramatically reduce your fraud and security risk. Find out how.

Report suspicious activity
Interac® e-Transfer Security

Report an incident