How to activate your card

Now that your enviro™ Visa* card has arrived, it’s time to activate it so you can start using it right away. It’s simple and takes as little as 5 minutes.

Activate online
(Primary Cardholder and Account Administrators)

  1. Go to Manage my Visa card and register your account if you haven’t already.
  2. Choose “Activate my card” from the “I want to…” dropdown. Confirm that the card you are activating matches the last 4 digits on the pop-up screen. Click Activate.
  3. You will receive an e-mail confirming that your card has been activated

Activate over the phone
(Primary Cardholders, Account Administrators, and Authorized Users)

  • Call 604-877-4999 or toll-free 1-800-611-8472, available 24/7.
  • You’ll be asked to enter the 16 digit account number plus the date of birth and phone number associated with the account.
  • Register your login at Manage my Visa card if you haven’t already. With this login, you can view your transactions, manage your account and redeem your Vancity Rewards™ points (if applicable).


» Sign the back of your credit card right away. It isn’t valid without your signature.
» You don’t need your PIN # to activate the card.
» To activate the features of your card, you’ll need to insert your card into the chip and PIN terminal and sign for your first transaction. Then, you can tap away for purchases up to $200 at participating stores.

Look for this symbol on your card and the card reader. Not every store accepts tap to pay at this time.

*Trademark of Visa Int., used under license.