MEMBER CARD® debit card with Interac® Flash

Contactless payment options come with multiple layers of protection, including secure chip processing. This protects contactless cards against skimming, being copied and counterfeited, and other types of fraud, including electronic pick-pocketing. We have security measures in place to help safeguard you.

Vancity MEMBER CARD debit cardholders are protected by the Interac Zero Liability policy. Once you tell us your card has been lost or stolen you won’t be responsible for any fraudulent transactions on your card provided you comply with the Vancity Accounts and Services Guide (for personal accounts) or the Business Member Agreement and Direct Access Services Agreement (for business accounts), including safeguarding your card and PIN #. Contact us right away if you suspect fraudulent charges.

Paying for purchases up to $100 at participating retailers is quick and easy. Save time by simply holding your card over the card reader. The card reader will indicate when the transaction has been processed. If you see a "declined" message, insert your card and enter your PIN #. There’s no need to swipe and sign or insert your card and enter your PIN #.

The card reader at the cashier needs to be enabled for contactless, which means you can tap with your debit card to pay for your purchase. Not every store offers contactless yet. Look for the contactless symbol on the card reader.

No, we’ve added the contactless functionality to our cards to make it quicker and easier to pay for purchases up to $100. It’s up to you whether you use contactless or stick to inserting your card and entering your PIN #.

You can opt-out of having Interac Flash on your debit card. Visit a community branch or phone the Member Services Centre

There are two spending limits to be aware of: the spending limit on a single purchase, and the cumulative spending limit. (Of course, the required funds must be available in your Vancity account at the time of purchase.)

You can use Interac Flash when your single purchase is $250 or less and the card reader is enabled for contactless. Otherwise, insert your card and enter your PIN # the regular way.

As an added layer of protection, there is a $400 cumulative spend limit per day for Interac Flash transactions. This is the sum of all contactless transactions made with the card since the last time you entered your PIN #. If a purchase is above the $400 cumulative limit, the card reader will prompt you to insert your card and enter your PIN #. This will reset your cumulative spend limit so you can continue to use Interac Flash.

Each merchant has its own maximum limits for Interac Flash transactions and, in some cases, you may need to insert your card and enter your PIN #. As an additional safety feature, some transactions within the limit may also require you to insert your card and enter your PIN # to further protect your card.

There is no difference in how your transactions appear on your statements based on whether you use Interac Flash or your PIN #. Your purchases will be processed the same secure way they are today. You will be able to see them on your monthly statement, or through online or mobile banking.

If you are already a cardholder, you don’t have to do anything to receive one—we will send one to you automatically, close to the expiry date of your existing MEMBER CARD debit card.

We’ll mail your replacement card up to two months before your card will expire. If your card expires more than six months from now, we can send you a replacement card that is Interac Flash enabled.

No. While your Vancity MEMBER CARD debit card may work at some point-of-sale terminals in the United States, Interac Flash contactless technology will not.