Go paperless with eStatements

Switch from mailbox to inbox. Join 102,000+ Vancity members who have made the environmentally-friendly choice to opt-out of paper statements.

You can now go paperless with online statements (eStatements) for your Vancity banking accounts and enviro™ Visa* accounts. We upload them to your online account automatically – you don’t have to ask.

Your eStatements are identical to your paper statements. They’re:

  • Convenient: View, download or print your eStatements through online banking (desktop only) or the Manage my Visa card website. We’ll email you as soon as a new eStatement is available.
  • Accessible: Vancity banking account eStatements are stored securely in online banking for seven years; enviro Visa account eStatements are stored securely in online banking and the Manage my Visa card website for 18 months.
  • Environmentally-friendly: Reduce paper waste and clutter.
  • Secure: Reduce the risk of your statements being lost or stolen.

How to view your eStatements

For your Vancity banking accounts
  1. Log into online banking to access your Account Summary
  2. In the left navigation, under ‘My Accounts’, select ‘View e-Statements’ and ‘Visa Statements’
For your enviro Visa accounts

In online banking (desktop):

  1. Log into online banking to access your Account Summary
  2. In the left navigation, under ‘My Accounts’, select ‘View e-Statements’

On the Manage my Visa card website:

  1. Log into the Manage my Visa card website.
  2. In the right navigation, under ‘Manage your account’, select ‘View eStatements’

How to opt-out of paper statements

For your Vancity banking accounts

You can opt-out in 3 easy steps:

  1. Log into online banking to access the Statement Preferences page
  2. Complete the Paper Statement Preferences form for each Relationship number and select ‘Continue’.
  3. Select ‘I Agree’ to confirm your update. It may take up to six weeks for the change to take effect.

Once you opt-out of paper statements, you’ll receive an email notification every time a new eStatement is ready to view online. You can access your banking account eStatements in online banking under ‘My Accounts’ and ‘View e-Statements’.

Change your mind? You can restart paper statements at any time. We’ll still upload your eStatements to your online account automatically – you don’t have to ask.

Go paperless
For your enviro Visa accounts
  1. Log into the Manage my Visa card website
  2. Select ‘Profile’ and verify your email address. If necessary, update your email address.
  3. Select ‘Statement preferences’ and check both:
    ✓ Turn off paper statements
    ✓ Notify me by email when my eStatement is available
  4. Confirm your update by selecting ‘Submit’. It may take up to two billing cycles to stop receiving paper statements.

Once you opt-out of paper statements, you’ll receive an email notification every time a new eStatements is ready to view online. You can access your enviro Visa eStatements in online banking under ‘My Accounts’ and ‘View e-Statements’. You can also view your Visa statements on the Manage my Visa card website under ‘Manage your account’ and ‘View eStatements’.

Change your mind? You can restart paper statements at any time. We’ll still upload your eStatements to your online account automatically – you don’t have to ask.

Go paperless