Here's how to add or remove a signer to a Vancity Business account.
Starting the process
Existing signers can notify Vancity of an update to signing authority by booking a phone appointment or contacting your account manager.
Placing the change request
Existing signers will receive a Business Change of Signing Authorities form by secure email to complete and return.
Once a branch representative has validated the details, existing signers will be asked to digitally sign the change request.
Confirming new signers
Existing signers will then receive an email that’s to be forwarded to all new signers.
New signers will use a link in the email to book an appointment at their nearest Vancity Community Branch.
At the in-person appointment, new signers must bring two pieces of valid identification and sign a Business Signing Authorities ID form.
ID must include one primary (government issued with photo and signature) and one secondary (Provincial Health Care card; Canadian credit card).
Account updated
Branch Representatives will remove former signing authorities as confirmations are received, and add new ones as they complete their in-person appointments.