In-branch banking
Come as you are.
Explore ways to bank

A welcoming space for everyone.
Our community branches are judgment-free, inclusive spaces that welcome and financially empower every individual, regardless of size, age, identity, ability or race.
- Access any of our branches across the Lower Mainland, Vancouver Island, Fraser Valley or Alert Bay
- Get personalized assistance for everyday transactions
- Connect with an advisor for special services
- Use accessible banking features like sit-down wickets and audio aids
For the change-makers.
Your transactions contribute to building a clean and fair world by creating opportunities for local businesses and other change‑makers who bank with us. Here’s what we offer at our branches.
Special services.
- Loans and mortgages
- Investments
- Financial planning
- Debt consolidation
- Business services
- Retirement and tax planning
- Wills and estate planning
- Life Insurance
Everyday banking.
- Deposits and withdrawals
- Credit card services
- Bill payments
- Foreign currency exchange
- Wire transfers & bank drafts
- Night deposits

Safe deposit box for your rocks and docs.
Visit us to open a safe deposit box.
- Protect valuables and documents
- Various sizes available
- Reduced fee for qualified members age 65+ and Access Chequing account holders
See Personal Service Charge Bulletin for fees.

Big love for small businesses.
Discover your neighbourhood’s best-kept secret at our branch Showcases. The “Showcase” is a dedicated display space for businesses to:
- Raise awareness and build connections
- Share their stories
- Offer samples and coupons
Are you a small business looking to build awareness? Come by a branch and show us what you’ve got.