Access your new credit limit.
Here’s how you can request your pre-approved credit limit increase today. If you’d like to do it later, use the link in the pre-approval email sent to your inbox. Please note, a credit limit increase can’t be processed in-person or at a branch.
Where do you bank?
I bank at Vancity
If you’re a personal cardholder who banks at Vancity, log in to digital banking and check your mailbox notifications to accept your pre-approved credit limit increase offer.
I bank elsewhere
If you’re a cardholder who banks with another financial institution, please call us.
For personal credit cards:
604-676-8428 or 1-833-732-4928
For business credit cards:
Manage your card
Give us a call
Card Services 24/7
Metro Vancouver: 604-877-4999
Toll-free: 1-800-611-8472
Apply now
Metro Vancouver: 604-877-4999
Report a lost or stolen card
Metro Vancouver: 604-708-7810
Toll-free: 1-888-990-9691
International toll-free:
IAC-800-500-0707-0
(IAC = International Access Code, varies by country)