Access your new credit limit. 

Here’s how you can request your pre-approved credit limit increase today. If you’d like to do it later, use the link in the pre-approval email sent to your inbox. Please note, a credit limit increase can’t be processed in-person or at a branch.

 

Where do you bank?

I bank at Vancity

If you’re a personal cardholder who banks at Vancity, log in to digital banking and check your mailbox notifications to accept your pre-approved credit limit increase offer.

I bank elsewhere

If you’re a cardholder who banks with another financial institution, please call us.

For personal credit cards:

604-676-8428 or 1-833-732-4928  

For business credit cards: 

604-676-8431 or 1-833-732-4931

Questions? We have answers.

Give us a call

Card Services 24/7

Metro Vancouver: 604-877-4999

Toll-free: 1-800-611-8472

Apply now

Metro Vancouver: 604-877-4999

Report a lost or stolen card

Metro Vancouver: 604-708-7810

Toll-free: 1-888-990-9691

International toll-free:
IAC-800-500-0707-0
(IAC = International Access Code, varies by country)