News & Events

Member Service Line

Effective January 10, say hello to our Member Service Line: 1.888.826.2489 (toll-free within North America)

Starting January 10, 2010, Vancity’s friendly member service specialists will begin serving Squamish Savings members. We’re here to help and answer your questions, and we’ll give you great service. Call us from 8 am to 8 pm Monday to Saturday, and 10 am to 5:30 pm on Sunday.

Through our Member Service Line, you can:

  • Access your accounts to pay bills, order cheques, transfer funds, obtain balances and transaction information
  • Apply for personal and business loans, mortgages or lines of credit
  • Purchase a term deposit or open a high interest savings account
  • Make a contribution to your retirement savings plan or your tax-free savings account

Check your account type for fees applicable to use of the Member Service Line, which are similar to fees for in-branch transactions. A member identity code and your date of birth are required for verification when you call.

During business hours, you can continue to contact the branch directly at 604.892.8350. Or call 604.892.8359 for 24/7 access to fee-free automated phone banking.