Awards & Recognition

We take pride in providing quality service to our members, being a great place to work, and working to improve our communities. Over the years, we have received a number of awards for our accomplishments. Some recent highlights are listed below:

Date: March 2019
Award: Canada's Top Family-Friendly Employers
Who: Vancity
From: Canada's Top 100 Employers
For: Vancity was named one of Canada's Top Family-Friendly Employers for the seventh time, with editors recognizing our flexible work and care-time policies.

Date: March 2019
Award: Canada's Best Diversity Employers
Who: Vancity
From: Canada's Top 100 Employers
For: Vancity was named one of Canada's Best Diversity employers, with editors recognizing our pilot program to employ neurodiverse individuals in functional testing and data quality roles and, through the job carving process, created a new role to support administrative work within the organization's various branches. Read more about why Vancity was selected.

Date: February 2019
Award: BC's Top Employers 2018
Who: Vancity
From: Canada's Top 100 Employers
For: Vancity was named one of BC's Top Employers for the thirteenth time since the competition started in 2006. This special designation recognizes BC employers that lead their industries in offering exceptional places to work, based on criteria like physical workplace, work atmosphere, benefits, vacation, training, and community involvement. Read more about why Vancity was selected.

Date: January 2019
Award: Canada's Top Employers for Young People
Who: Vancity
From: Canada's Top 100 Employers
For: Vancity was named one of Canada's Top Employers for Young People for the third time, with editors recognizing how Vancity encourages ongoing employee development with generous tuition subsidies as well as a unique 'live and work' co-op training option for employees interested in visiting Bologna, Italy, where co-operatives account for one-third of the city's economic activity. Read more about why Vancity was selected.

Date: January 2019
Award: Highest Customer Service – Banking Industry
Who: Vancity
From: Service Quality Measurement (SQM)
For: For the fourth year in a row, Vancity’s Member Services Centre has received a Highest Customer Service – Banking Industry award from Service Quality Measurement (SQM), a leading North American customer experience research firm. The award is based on the results of post-call member surveys SQM conducted in 2018 and represents the highest first-call resolution across the entire banking sector. The team was also recognized for receiving the Highest Satisfaction with its sales approach.

Date: November 2018
Award: Canada's Top Employers 2019
Who: Vancity
From: Canada's Top 100 Employers
For: Vancity was named one of Canada's Top 100 Employers for the 12th time since the competition started in 2001. Some of the reasons Vancity was chosen for 2019 include being a Living Wage employer, supporting employees with young families through generous maternity and parental leave top-up payments, and helping employees save for the future with contributions to a defined benefit pension plan and a non-matching RSP plan.