Help

You can search our Frequently Asked Questions for answers to questions about Internet banking, personal banking, privacy and more. If you don't find what you're looking for, there are several ways you can ask us.

Our Contact Numbers - How to reach us...

Frequently Asked Questions - Answers to commonly asked questions.

Financial Planning FAQs - We’ve put together this comprehensive list of the financial planning and investing questions we hear most.

Our Calculators - All of our financial calculators in one convenient place.

Online Banking Information - Information on Online Banking for our members. Within Online Banking, click on “Help” at the top of any page to get instructions and information related to that specific page or activity.

- Our knowledge centre contains answers to frequently asked questions and information to help you protect your personal computer, your personal information and your family online.

- Is something not working for you on vancity.com? Drop our technical support team a line.

Site Map - See our website map.

Search - Search our site.