Getting started

Activate your enviro™ Visa* card

When you receive your enviro Visa card in the mail, complete the following easy steps so you can enjoy the benefits of your card right away.

  1. Sign the back of your card immediately – it isn’t valid unless signed.
  2. Call us at 1.888.514.6839 to activate your card. Use your Reference Number, which can be found on the top right-hand side of the card carrier, and select your Personal Identification Number (PIN).
  3. To activate the tap to pay features on your credit card, you’ll need to insert your card into the merchant’s terminal and sign for your first transaction.

Keep the card carrier and Reference Number in a safe spot – you will require it if you need to change your PIN in the future. If you misplace the card carrier and Reference Number, please contact us to ask for a new one. It will take between 7 to 10 business days to receive a new Reference Number.

Set up and manage your account

  1. Track and monitor spending
  2. Register on with your enviro Visa card number to see a record of your spending activities and report any potential unauthorized transactions.

  3. Track and redeem points
  4. Enrol at and earn 2,000 bonus points. Log in regularly with your enviro Visa card number to track and redeem your points at any time.

  5. Set up e-statements
  6. Visit and add ‘Vancity Visa’ as a mailer to receive your monthly enviro Visa statement online along with other bills you register.

The first time you use your enviro Visa card

The very first time you use your new card, you’ll need to insert your card into the terminal. After that, you can choose to make quick and easy payments by simply waving your card over a secure reader. payWave® contactless technology is safe and secure It’s for purchases of up to $100 at participating stores. In most cases, there’s no need to swipe your card, key in a PIN, or sign a receipt. The purchase will be authorized, processed and billed the same secure way it is today.

Make Good Money™

When you choose and use an enviro Visa card, you earn great rewards, while making good things happen in your community through the enviroFundTM granting program.

Just by using your card for daily transactions, you ensure every year a portion of Vancity enviro Visa's profits are distributed back to your local community. We call it Good Money.

Contact us:

Metro Vancouver: 604.877.4999
Toll-free in North America: 1.800.611.8472
International toll-free: IAC-800-500-0707-0
(IAC = International Access Code, varies by country)

24 hours a day, 7 days a week

™ enviro, enviroFund, Make Good Money, and Vancity are trademarks of Vancouver City Savings Credit Union.
*Trademark of Visa Int., used under license.