AGM remote viewing and voting

Vancity has partnered with LUMI (an AGM app provider) so members may vote while watching the AGM webcast.

If you'd like to participate in our AGM voting, it's simple, and here's what you need to do:

Using the mobile app (mobile data charges may apply)

In advance of or on the day of the AGM

Download the app on your Android or iOS device by searching “Lumi AGM" in your app store.

On the day of the AGM - Monday, June 15, 2020
  1. Open the Lumi App on your mobile device
  2. Enter:
    Meeting ID: 252-873-225
    Username: enter the full 16 digits from your Member Card
    Password: vancity2020

Webcast navigation tools

Click this icon to view the webcast.
Do you have questions for Vancity? Click on this icon to submit questions for our Directors and Executives.

Using a web browser

  • Ensure you are using updated version of your web browser (e.g. Chrome/Safari/Edge)
    Note: The webcast cannot be viewed using
    Internet Explorer 11 on a Windows 7 PC
  • Navigate to https://web.lumiagm.com/252873225 [web.lumiagm.com]
  • Then follow the instructions below for Member or Guest login
  • Member login
    1. Select ‘I have a member card number’
    2. Enter:
      Username: enter the full 16 digits from your Member Card
      Password: vancity2020

    Webcast navigation tools

    Click this icon to view the webcast.
    Do you have questions for Vancity? Click on this icon to submit questions for our Directors and Executives.
    Guest login

    If you prefer to not login, you may view the webcast as a Guest by selecting ‘I am a guest’ and entering your name and email address.

    Note: Guests are not able to vote or ask questions.



    Frequently Asked Questions (FAQ)

    What if my Username and/or Password doesn’t work?

    Please ensure you are entering them correctly, and exactly how they are shown on this webpage above.

    Note that only members who are members in good standing as of January 31, 2020 are eligible to log in. If you’re having troubles logging in or you became a member post January 31, 2020 but would still like to view the AGM, you can do so by signing in as a Guest. For any other inquiries, please email agm@vancity.com.

    How do I view/listen to the webcast?

    There is a ‘Broadcast’ Panel located at the bottom of the application. Click/press on the ‘^’ icon, which will expand the panel into full screen mode. Here you will be able to access the webcast.

    How do I vote?

    When a motion poll is opened, the voting screen will come to the forefront of the device.

    To cast your vote, simply press the voting option which corresponds with your desired choice. All responses will be received in real-time. There is no ‘Send’ button required.

    What platforms are supported?

    This Lumi AGM mobile app is currently supported on the following platforms:

      Android – Backwards compatible to 5 – ‘Lollipop’. Current released version of Android at time of publishing is Android 10.0.

      iOS – Backwards compatible to version 10. Current released version of iOS at time of publishing is 13.3.1.

      Lumi AGM is also available as an HTML client (i.e. a ‘web app’) for mobile web and compatible with the latest versions of Chrome, Firefox, Internet Explorer 11, Edge and Safari.

      Please be aware Lumi AGM Mobile is not supported when using Internet Explorer 10.