Safe computing

We provide a secure method for you to communicate with us. But once the information reaches your computer, it's up to you to protect it. Here are some safe computing tips we recommend that you take:

  • Never leave your computer unattended while logged onto online banking.
  • Keep your passwords private to prevent unauthorized individuals from accessing your information.
  • Disable the automatic password save feature in your Web browser.
  • Always exit online banking using the Logout button or option.
  • Close your browser if you step away from your computer. Your browser may retain login information until you close it.
  • Use an antivirus program.New viruses are created every day, but most antivirus programs have the ability to automatically update themselves. Always ensure your antivirus software is up to date.
  • Use antispyware program and check your computer regularly.
  • Use a personal firewall. Online intruders are constantly looking for ways to gain access to computers connected to the Internet. A firewall appliance or software can prevent others from gaining access to your computer. Windows XP and Mac OS X both come with a built-in firewall.
  • Don't open unknown email attachments, even if they come from someone you know. It's not enough to recognize the sender; you should also be aware of the source of the attachment. If you must open an attachment before verifying the source, we recommend the following steps:
    • Save the file to your hard drive.
    • Scan the file with your antivirus software.
    • Keep your software and operating system up to date. Vendors release security fixes for their software when a vulnerability or defect is discovered. Most of these are available from the vendor's website.

Keeping your wireless router secure
If you connect your home computer, games consoles or any other devices to the Internet using a wireless router, we recommend the following:

  • Read the security information contained in the manual for your wireless router as most routers come with security features switched off by default.
  • Use a firewall on all computers or devices that use your wireless router.
  • Change the default password required to access your router.

If you are unsure of how to make the above changes, ask someone you trust with computer experience to help, or contact the manufacturer or vendor for your wireless router. 

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