Account and Services Guide

Download the Account and Services Guide

Starting June 22, 2015, a new version of the Account and Services Guide will take effect. Vancity’s Account and Services Guide has been updated. Changes to the Account and Services Guide do not change Vancity’s practice relating to account fees, service charges and interest rates on accounts for personal products and services, and no new fees are being introduced. Please note: this Guide covers personal-banking accounts only. Agreements for business-banking accounts can be found here.

Your Account and Services Guide is an important legal document. So make sure to review it and keep it on hand. You can download the guide and keep it on your computer here:

Please note: this Guide covers personal-banking members only. Agreements for business-banking members can be found here.

Questions?

If you have any questions about our Account and Services guide, please contact us.

 
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