Canada Emergency Business Account


It could take up to 15 business days to process your application. Our community branches and Member Services Centre are unable to provide updates on your application status due to the fact that the Government of Canada is doing the review process. Once your application has been processed, you will hear from your Financial Institution per normal CEBA process. Thank you for your patience.

If you're a Vancity business member in need of emergency support due to the impact of COVID-19, we can help.

The Canada Emergency Business Account (CEBA) provides a loan of up to $40,000 to eligible small businesses, including many owner-operated small businesses that do not have a payroll, sole proprietors receiving business income directly and not-for-profit members. This federal program is designed to help cover operating costs for businesses during a period where their revenues have been temporarily reduced due to the pandemic.

The Canada Emergency Business Account will provide up to $40,000 loans with:

  • 0% interest until December 31, 2022
  • No minimum monthly principal payments required until December 31, 2022
  • Penalty-free principal repayments that can be made at any time
  • Up to $10,000 loan forgiveness provided the outstanding balance is paid on or before December 31, 2022
  • For more information on loan repayment click here

More information on the CEBA program, part of the Government of Canada’s COVID-19 Economic Response, and administered by Economic Development Canada (EDC), can be found on the website


Apply Now


Vancity members can apply through Online Business Banking using the link above. Not set up for Online Business Banking? Contact our Member Services Centre at

Note: It will take up to 15 business days to process your application. Our community branches and Member Services Centre cannot provide updates on your application status during the Government of Canada review.

Please review the FAQs below for more information.


Who is eligible?

Vancity business members (including small businesses, sole proprietors, family-owned corporations and not-for-profits), must meet the full eligibility requirements of the program as set out by the Government of Canada for one of the following application streams:

  • 1. Payroll stream: The Borrower’s total employment income paid in the 2019 calendar year was between $20,000 and $1,500,000.
  • 2. Non-Deferrable Expenses stream: For applicants with $20,000 or less in total employment income paid in the 2019 calendar year:
    • The Borrower has a Canada Revenue Agency business number and has filed a 2018 or 2019 tax return.
    • The Borrower has eligible non-deferrable expenses between $40,000 and $1,500,000 incurred or to be incurred in 2020 (subject to adjustments for support or subsidies under other Government of Canada COVID response programs). Eligible non-deferrable expenses could include costs such as rent, property taxes, utilities, and insurance. Expenses will be subject to verification and audit by the Government of Canada.

    In addition:

    • The Borrower is a Canadian operating business in operation as of March 1, 2020.
    • The Borrower has a federal tax registration.
    • The Borrower acknowledges its intention to continue to operate its business or to resume operations.
    • The Borrower agrees to participate in post-funding surveys conducted by the Government of Canada or any of its agents.
    • The funds from this loan can only be used to pay non-deferrable operating expenses as defined by the Government of Canada, and may not be used to fund any payments or expenses such as prepayment/refinancing of existing indebtedness, payment of dividends, distributions and increases in management compensation.

To apply through your Vancity online business banking account, you must:

  • hold Vancity as your primary financial institution for day-to-day transactions. This means you have an active business operating account in good standing opened prior to March 1, 2020, and no arrears greater than 90 days on existing Vancity loans as of March 1, 2020.
  • be an organization with revenue from sales of goods or services (i.e., not a holding company) in operation before March 1, 2020.
  • have the ability and authority to bind the business to the lending agreement
  • meet and agree to all of the terms in the online application
  • not have applied through any other financial institution, or previously through Vancity, for the program
  • sign a CEBA Commitment letter, using our new eSignature platform. Please enter the email address and mobile number of the individual authorized to sign this agreement in the online application.
  • complete a detailed attestation confirming your specific eligibility requirements as required by the Government of Canada.


How can I apply?

Please fill out the Canada Emergency Business Account form in online banking (desktop only). You’ll be asked to log in to online business banking before you can fill out the form. See below for information on what you’ll need to provide in your application depending on the stream for which you’re applying.

  • 1. Payroll stream:
    • Your CRA Business Number as reported at the top of your 2019 T4 Summary of Remuneration Paid (T4SUM). Please enter all 15 characters, including ‘RP’ (e.g. XXXXXXXRPXXXXXX).
    • Your total payroll expenses: The sum of all Employment Income reported on ALL employee T4s for 2019: Add Box 14 and Box 71 on your 2019 T4 Summary of Remuneration Paid (T4SUM). This total must be between $20,000 and $1.5 million.
    • 2019 T4SUM when requested upon audit.
  • 2. Non-Deferrable Expenses stream:
    • Your 9-digit CRA business number
    • If a partner in a partnership is applying, the legal name of the partner applying for the loan.
    • For corporations, your T2 General form for the most recent tax year (2018 or 2019 only).
    • If unincorporated, you’ll need your T1 General form for the most recent tax year (2018 or 2019 only).

After you complete your application in Vancity online business banking, businesses in the Non-Deferrable Expenses stream will need to upload documents showing a total of more than $40,000 of eligible non-deferrable expenses on the government website . You’ll need to reference Vancity as the financial institution where you submitted your application and provide or upload:

  • Your 9-digit CRA business number (same number you used in your application)
  • Documents such as receipts, invoices, or agreements showing evidence of non-deferrable expenses.


Frequently asked questions about CEBA





What is the deadline for completing an application at my primary financial institution and for uploading supporting documents?

The Government of Canada’s deadline for completing an application at all financial institutions is Monday, August 31, 2020. The deadline for uploading supporting documents is by latest Thursday, September 3, 2020. For more information visit

What are the Eligible Non-Deferrable Expense categories?

The Eligible Non-Deferrable Expense categories are the following:

  • Wages and other employment expenses to independent (arm’s length) third parties;
  • Rent or lease payments for real estate used for business purposes;
  • Rent or lease payments for capital equipment used for business purposes;
  • Payments incurred for insurance related costs;
  • Payments incurred for property taxes;
  • Payments incurred for business purposes for telephone and utilities in the form of gas, oil, electricity, water and internet;
  • Payments for regularly scheduled debt service;
  • Payments incurred under agreements with independent contractors and fees required in order to maintain licenses, authorizations or permissions necessary to conduct business by the Borrower.

I am a sole proprietor who uses a personal account for my business. Can I still apply?

No, CEBA is only available to business members who meet the eligibility criteria which includes having a business account. Businesses which choose to do their banking through a personal account are not eligible to apply for the CEBA loan.

Please visit the Government of Canada’s COVID-19 Economic Response Plan website to learn about other programs available.

I have multiple businesses, can I apply for CEBA for each business?

Yes, each business that meets the eligibility criteria may apply for CEBA.

I have other loans with Vancity, can I still apply for CEBA?

Yes, you can still apply if you have other loans with Vancity that are in good standing and if your business meets the eligibility requirements for CEBA.



Application process


I don’t have access to online business banking or I use Online Business Plus, how do I apply?

To log in to your Vancity business account, you’ll need:

  • Member Card Number (last 10-digits of your MEMBER CARD® debit card)
  • Online Banking Password: If you don’t already have a password, call our Member Services Centre

If you’re logging in for the first time, you can log in using a desktop (laptop or PC) or the Vancity mobile app. You’ll be prompted to:

  • Create a new password
  • Accept the Business Member Agreement
  • Set-up 3 new Personal Access Questions and Answers

Watch a step-by-step video on how to log in to online banking.

If you use Online Business Plus, contact to set up online business banking.

In your email, please make sure you provide the following information in order to expedite the request:

  • Full Business Name
  • Relationship Number
  • Your first and last name (please note you must be a signer on the account)
  • Contact phone number

My business requires two signatures on an account, can I still apply? Who should fill out the application?

Only one person will need to complete the application on behalf of the business. Please ensure that the application is in the name of a member of your business who has the authority to bind the business. A Commitment letter that requires a signature will be sent to the individual whose email address is used in the application. We cannot accept multiple applications from the same business account.

How do I get the amount of my 2019 T4SUM Summary of Remuneration Paid?

If you filed your 2019 taxes, please contact the Canada Revenue Agency for the amount entered as your 2019 T4SUM Summary of Remuneration Paid.

What happens after I apply? When will I know if I’m approved or declined?

Once Vancity receives your application, it is sent to EDC who is the administrator of the Government of Canada’s eligibility criteria. Businesses applying under the Non-Deferrable Expenses stream will need to upload documents showing a total of more than $40,000 of eligible non-deferrable expenses on the government website As Vancity does not adjudicate these loans, we cannot provide information on the status during the evaluation period. Once your application has been sent to the Federal Government for approval, we will email you with information on next steps. For full eligibility requirements, please visit

How long will it take for the funds to show up in my account?

Your application will be reviewed for eligibility and submitted to the Federal Government for funding. This entire process will take up to 15 business days from the date of your submission. Upon approval, you’ll receive a confirmation email from Vancity, and the loan will be deposited into your existing business account.

Will there be any additional documentations I have to complete?

Yes, we will be following up with a CEBA Commitment letter outlining the loan details for approved applications. Due to extensive volumes, there may be a delay in receiving this document from when you apply and receive funds. For your safety, you will be able to digitally sign this document. For security purposes, we will require a mobile phone number for authentication. Please include this as your contact phone number in your application.



eSignature process


I have the funds in my account now, but I still haven’t received an email to sign?

Due to a high volume of applications, there may be a delay from when you receive the funds and when you receive the CEBA Commitment Letter to sign. If you are approved, you can expect an email from and instructions on how to complete the eSignature process. To learn more about the process, view this article on our Learning Hub .

I received an email from, is this legitimate?

Yes. Vancity has selected an eSignature platform provider called OneSpan Sign and the email you received is from that platform. If you need more assistance with the eSignature platform, check out this article on our Learning Hub or reply to the email to reach a Vancity representative.



Repaying my loan


How do I make a payment?

The loan is interest-free until December 31, 2022. No principal repayments are required during this period unless you are seeking to repay 75% of the loan, to qualify for the up to $10,000 forgiveness feature.

If you choose to extend the loan from January 1, 2023 to December 31, 2025, an interest rate of 5% will apply during the extension period. The full outstanding principal balance and interest must be repaid no later than December 31,2025. We’ll provide you with more information on payments during the extension period once final details of the program is in place.

For more information on loan repayment click here.