Canada Emergency Business Account


The CEBA Program has extended its application period, the new deadline is now June 30th, 2021.

If you have already applied for CEBA and have questions, please contact the new government CEBA Call Centre at 1-888-324-4201 to receive a status update on your CEBA application. The CEBA call centre is open Monday to Friday from 5 am to 6 pm PST.

Visit for more updates.

If you're a Vancity member who has operated a business through the COVID-19 pandemic and is in need of emergency support, we can help.

The Canada Emergency Business Account (CEBA) now provides a loan of up to $60,000 to eligible small businesses, including many owner-operated small businesses that do not have a payroll, sole proprietors receiving business income directly and not-for-profit members. This federal program is designed to help cover operating costs for businesses during a period where their revenues have been temporarily reduced due to the pandemic.

The Canada Emergency Business Account will now provide up to $60,000 (previously $40,000) loans with:

  • 0% interest until December 31, 2022
  • No minimum monthly principal payments required until December 31, 2022
  • Penalty-free principal repayments that can be made at any time
  • Up to $20,000 loan forgiveness provided the outstanding balance is paid on or before December 31, 2022
  • For more information on loan repayment click here

If you have already received $40,000 CEBA loan and are applying for the additional $20,000


Apply Here


If you have not applied for CEBA before and are applying for $60,000


Apply Here


More information on the CEBA program, part of the Government of Canada’s COVID-19 Economic Response, and administered by Economic Development Canada (EDC), can be found on the website

Vancity members can apply through Online Business Banking using the link above. Not set up for Online Business Banking? Contact our Member Services Centre at

Note: It will take up to 15 business days to process your application. Our community branches and Member Services Centre cannot provide updates on your application status during the Government of Canada review.

Who is eligible?

Vancity members (including small businesses, sole proprietors, family-owned corporations, not-for-profits and members operating their business through a personal account) must meet the full eligibility requirements of the program as set out by the Government of Canada for one of the following application streams:

  • 1. Payroll stream: The Borrower’s total employment income paid in the 2019 calendar year was between $20,000 and $1,500,000.
  • 2. Non-Deferrable Expenses stream: For applicants with $20,000 or less in total employment income paid in the 2019 calendar year:
    • The Borrower has a Canada Revenue Agency business number and has filed a 2018 or 2019 tax return.
    • The Borrower has eligible non-deferrable expenses between $40,000 and $1,500,000 incurred or to be incurred in 2020 (subject to adjustments for support or subsidies under other Government of Canada COVID response programs). Eligible non-deferrable expenses could include costs such as rent, property taxes, utilities, and insurance. Expenses will be subject to verification and audit by the Government of Canada.

Additional eligibility requirements

The borrower:

  • is a Canadian operating business in operation as of March 1, 2020.
  • has a federal tax registration.
  • acknowledges its intention to continue to operate its business or to resume operations.
  • agrees to participate in post-funding surveys conducted by the Government of Canada or any of its agents.
  • holds Vancity as your primary financial institution for day-to-day transactions.
  • is an organization with revenue from sales of goods or services (i.e., not a holding company) in operation before March 1, 2020.
  • has the ability and authority to bind the business to the lending agreement.
  • meets and agrees to all of the terms in the online application.
  • has not applied through any other financial institution, or previously through Vancity, for the program.
  • signs a CEBA Commitment letter, using our new eSignature platform. Please enter the email address and mobile number of the individual authorized to sign this agreement in the online application.
  • completes a detailed attestation confirming your specific eligibility requirements as required by the Government of Canada.

The funds from this loan can only be used to pay non-deferrable operating expenses as defined by the Government of Canada, and may not be used to fund any payments or expenses such as prepayment/refinancing of existing indebtedness, payment of dividends, distributions and increases in management compensation.

How can I apply?

Existing business members

Please fill out the Canada Emergency Business Account form in online banking (desktop only) if you are applying for the $60,000 CEBA.

If you are applying for the $20,000 expansion please fill in this Canada Emergency Business Account form.

You’ll be asked to log in to online business banking before you can fill out the form.

Members operating their business through a personal account

  1. Complete the pre-qualification process at This process is created and maintained by the Federal Government to help potential CEBA applicants check if they are eligible before undertaking the full application. Being deemed eligible by this process does not guarantee a successful CEBA application, but it is a good indicator of whether you should proceed further.
  2. When you have completed the pre qualification and are deemed eligible based on the information you provided, you will receive an email confirmation with a 10 digit prequalification code.
  3. Contact Vancity’s Business Member line at 604-648-5180 to make an appointment to open your Vancity Business Account. The representative will ask for your 10 digit prequalification code you received in step 2. Please do not make an appointment prior to obtaining this code.
  4. Once your account is open and your online banking is set up, you can apply for the CEBA program through online banking as described for existing business members.

Expansion Application

Please visit the Canada Emergency Business Account form in online banking (desktop only) under the Account Services link. You’ll be asked to log in to online business banking before you can fill out the form


What are the Eligible Non-Deferrable Expense categories?

The Eligible Non-Deferrable Expense categories are the following:

  • Wages and other employment expenses to independent (arm’s length) third parties;
  • Rent or lease payments for real estate used for business purposes;
  • Rent or lease payments for capital equipment used for business purposes;
  • Payments incurred for insurance related costs;
  • Payments incurred for property taxes;
  • Payments incurred for business purposes for telephone and utilities in the form of gas, oil, electricity, water and internet;
  • Payments for regularly scheduled debt service;
  • Payments incurred under agreements with independent contractors and fees required in order to maintain licenses, authorizations or permissions necessary to conduct business by the Borrower.

I have multiple businesses, can I apply for CEBA for each business?

Yes, each business that meets the eligibility criteria may apply for CEBA.

I have other loans with Vancity, can I still apply for CEBA?

Yes, you can still apply if you have other loans with Vancity that are in good standing and if your business meets the eligibility requirements for CEBA.

I don’t have access to online business banking or I use Online Business Plus, how do I apply?

If you do not currently have access to online banking or have a password, call our Member Services Centre.

If you use Online Business Plus, contact to set up online business banking.

In your email, please make sure you provide the following information in order to expedite the request:

  • Full Business Name
  • Relationship Number
  • Your first and last name (please note you must be a signer on the account)
  • Contact phone number

My business requires two signatures on an account, can I still apply? Who should fill out the application?

Only one person will need to complete the application on behalf of the business. Please ensure that the application is in the name of a member of your business who has the authority to bind the business. A Commitment letter that requires a signature will be sent to the individual whose email address is used in the application. We cannot accept multiple applications from the same business account.

What happens after I complete my application? When will I know if I am approved or declined?

Once Vancity receives your application, it is sent to EDC who is the administrator of the Government of Canada’s eligibility criteria. Businesses applying under the Non-Deferrable Expenses stream will need to upload documents showing a total of more than $40,000 of eligible non-deferrable expenses on the government website As Vancity does not adjudicate these loans, we cannot provide information on the status during the evaluation period. Once your application has been sent to the Federal Government for approval, we will email you with information on next steps. For full eligibility requirements, please visit

How long will it take for the funds to show up in my account?

Your application will be reviewed for eligibility and submitted to the Federal Government for funding. This entire process will take up to 15 business days from the date of your submission. Upon approval, you’ll receive a confirmation email from Vancity, and the loan will be deposited into your existing business account.

Will there be any additional documentations I have to complete?

Yes, we will be following up with a CEBA Commitment letter outlining the loan details for approved applications. For your safety, you will be able to digitally sign this document. For security purposes, we will require a mobile phone number for authentication. Please include this as your contact phone number in your application.

You will not need to sign a new commitment letter when approved for the expansion loan of $20,000. However, if you have not signed your initial CEBA loan commitment letter and have applied for the expansion loan, you will have to complete the signing letter before the expansion loan will be funded.

How do I make a payment?

The loan is interest-free until December 31, 2022. No principal repayments are required during this period unless you are seeking to repay 75% of the loan, to qualify for the up to $10,000 forgiveness feature.

If you choose to extend the loan from January 1, 2023 to December 31, 2025, an interest rate of 5% will apply during the extension period. The full outstanding principal balance and interest must be repaid no later than December 31,2025. We’ll provide you with more information on payments during the extension period once final details of the program is in place.

For more information on loan repayment click here.

My business has an existing CEBA loan and has applied for an expansion of $20,000. How will the loan forgiveness work?

All outstanding balances (excluding forgivable amounts) must be repaid before any forgiveness can be applied. In this scenario, once you have repaid the $40,000 loan, the $20,000 loan will be forgiven.

All forgiveness scenarios can be found at (In the Loan Details FAQs, under ‘What are the terms of the forgiveness?’)