Merchant Services: Payments Technology and Processing Solutions

Global Payments is our merchant services supplier. They’re committed to simplifying commerce so you can focus on managing and growing your business confidently. More than a payments processor, Global Payments wraps value around transactions to provide your business with what you need to run more effectively.

Whether your business accepts payments in person, online, in-app or on the go, Vancity and Global Payments understand the importance of seamless payments solutions to help you meet the needs of your customers and support your business growth. Your business can benefit from:

  • An extensive and robust suite of payments solutions, including payment gateways, software and point-of-sale (POS) equipment
  • The acceptance of all major debit and credit payment types, including digital wallets
  • Expertise in developing your omnichannel presence to promote more sales online, in person or both
  • Access to your business data online, anytime and from any device

Payments technology solutions for all your business needs

POS Equipment

Global Payments has a broad range of POS terminal options, including “smart” touch-screen terminals, to meet your business needs.

Semi-Integrated / Integrated

Global Payments offers an extensive portfolio of certified solutions that will integrate to your POS software in channels spanning retail to hospitality and petroleum to parking.

Ecommerce

The Global Payments Ecommerce Platform offers a range of cloud-based technology services for businesses accepting payments online and by phone, mail or email.

Mobile

If you have a business that takes you on the road, Global Payments’ mobile solutions suite will deliver the flexibility and coverage needed to allow you to accept payments anywhere.

Gift and Loyalty

A gift and loyalty program is an easy and affordable way for businesses of any size to increase profitability and build long-term customer relationships.

Payments Acceptance

Global Payments supports all payments types and the latest digital wallet technologies (Apple Pay™, Google Pay™ and Samsung Pay™). If you’re a small business, you may also be eligible to take advantage of American Express OptBlue® program pricing.

Merchant Tools

Merchant Portal is a secure data retrieval and information management portal that provides 24/7 online access to transaction, funding and other business-related information. The tool offers a single point of access to current and historical business data for businesses of all sizes. Analytics and social reputation modules are also available and give valuable insight into business performance.

Learn more today

To learn more about Global Payments and their robust suite of payments technology, software and processing solutions, please contact Global Payments at vancity@globalpay.com or visit their website at https://www.globalpaymentsinc.com/en-ca.

Already set up with a Global Payments account and have questions? Please call the Global Payments help desk directly at 1-800-263-2970. They’re available 24/7/365.

Desjardins Merchants

Existing Desjardins customers that have not migrated to Global Payments will continue to be supported by Desjardins and should continue to reach out to their existing support contacts.

For Desjardins customers that have already migrated to Global Payments, contact the Customer Care Centre at 1-800-599-6491.

If a migrated merchant has questions about their contract, pricing, wants a new solution, etc., please contact Sales at: 1-855-800-1289, option 3.