Go paperless in online banking by switching to eStatements

Reduce paper waste and clutter when you make the switch to eStatements. Your eStatements look identical to your paper statements and are convenient, environmentally-friendly and secure.

Benefits of eStatements:

  • View, download or print eStatements through online banking as soon as they are available
  • Statements are stored securely in online banking for seven years
  • Reduce paper waste and clutter
  • Reduce the risk of your printed statements being lost or stolen

How to opt-out of paper statements:


Update your statement preferences through the Paper Statement Preferences form in online banking. Visit Vancity Support for a step-by-step guide.


Visit your local community branch and our staff would be happy to help you update your statement preferences.


Call the Member Services Centre at 604.877.7000 or toll free at 1.888.826.2489.

How to view your eStatements

Once you opt-out of paper statements, you’ll receive an email every time your eStatements are ready to view online. You can access them in online banking under ‘My Accounts’ and ‘View e-Statements’.

Change your mind? You can switch back to paper statements in online banking.