AGM remote viewing and voting

Vancity has partnered with LUMI (an AGM technology provider) so guests may easily attend, and members may vote while watching the AGM webcast.

If you'd like to join our remote AGM or participate in voting, it's simple.

Here's what you need to do:
  1. At 6 pm on the day of the AGM (Tuesday, May 11, 2021) simply click here
  2. Then follow the instructions below for Member or Guest login

Note: Please ensure you are using an updated version of one of the following web browsers: Chrome, Firefox, Safari or Edge. The webcast cannot be viewed using Internet Explorer.


Member login
  1. Select ‘I have a member card number’
  2. Enter:
    Username: enter the full 16 digits from your Member Card
    Password: vancity2021

Webcast navigation tools

Click this icon to view the webcast.
Do you have questions for Vancity? Click on this icon to submit questions for our Directors and Executives.
Guest login

If you prefer to not login, you may view the webcast as a Guest by selecting ‘I am a guest’ and entering your name and email address.

Note: Guests are not able to vote or ask questions.



Frequently Asked Questions (FAQ)

What if my Username and/or Password doesn’t work?

Please ensure you are entering them correctly, and exactly how they are shown on this webpage above.

Note that only members who are members in good standing as of January 31, 2021 are eligible to log in. If you’re having troubles logging in or you became a member post January 31, 2021 but would still like to view the AGM, you can do so by signing in as a Guest. For any other inquiries, please email agm@vancity.com.

How do I view/listen to the webcast?

There is a ‘Broadcast’ Panel located at the bottom of the application. Click/press on the ‘^’ icon, which will expand the panel into full screen mode. Here you will be able to access the webcast.

Why does the voting window close too early for me to vote?

Make sure it says “Live” at the top left corner of the video player window. If it says “DVR”, it means you’re behind the live broadcast. If you are behind in the live broadcast, just go to the bottom left corner and press the “go to live” button. It’s in between the volume and play/pause button. Once you hit the go live button, you’ll be watching the livestream in real-time.

How do I vote?

When a motion poll is opened, the voting screen will come to the forefront of the device.

To cast your vote, simply press the voting option which corresponds with your desired choice. All responses will be received in real-time. There is no ‘Send’ button required.

What platforms are supported?

This Lumi AGM platform is currently supported on desktop and mobile and tablets:

It is compatible with the latest versions of Chrome, Firefox, Edge and Safari.

Please be aware Lumi AGM is not supported when using Internet Explorer.