Information for Solicitors.

Hours of operation.

8AM to 5PM, Monday to Friday

Closed on Provincial and Federal Statutory Holidays. Complete list of closures.

Contact.

Funding

Phone: 604.709.4760

Fax: 604.709.4767

Email: 4767@vancity.comm

Payouts

Phone: 604.709.4750

Fax: 604.709.4759

Email: 4759@vancity.com

Documentation

Phone: 604.709.4777

Document Submission: RetailMortgageDocs@vancity.com

Mortgage Funding

Completed Request for Funds must be submitted prior to 3PM on the day of advance to ensure same day funding.

Requests submitted after 3PM will be completed on a best effort basis.

Mortgage & Non-Mortgage Payout Statement

As of May 15, 2023, Vancity partnered with Dye & Durham (AtSource) for Mortgage Payouts for a more streamlined process.

Please contact them at www.dyedurham.com or 604.538.3221 for set up and any questions you may have.

Please provide a minimum of 5 business days’ notice for a payout statement. Requests received with notice of 4 days or less will be completed on a best effort basis.

Information Only requests require a minimum of 10 business days’ notice.

Note: All requests must include a current (within 30 days) title search to be considered complete and ready to prepare. Information Only requests also require signatures from all parties (borrowers and covenantors).

Funds for payout

Cheques for Payout purposes are to be delivered to a Vancity branch, along with any applicable documentation.

View list of all Vancity branches.

Letter of engagement.

All solicitors are required to read and comply with the following Letter of Engagement.

Request for funds.

A complete Request for Funds is to consist of the following documents and is to be sent to the Funding department (contact information above):

  • Request for Funds Form

  • Copy of applicable Mortgage Registration.

    • Registered Form B,

    • Registered Form A,

    • and/or PPSA Registration

  • Any other funding requirements as stated in the Solicitor Instructions.

Sample residential mortgage documents.

The following sample documents will assist solicitors in the preparation and registration of a Vancity mortgage. If you have any questions regarding these documents, please call the Centralized Lending Administration department.